Boil Water Notice LIFTED for users of the Comox Valley water system

January 24, 2017

The Comox Valley Regional District (CVRD) and Island Health have lifted the boil water notice for all users of the Comox Valley water system, effective immediately.

Following daily sampling and regular monitoring of the system since the notice was put in place on January 20, 2017, the CVRD and Island Health have confirmed that water quality in the system is now safely within provincial drinking water guidelines.

The water that supplies the Comox Valley water system originates in Comox Lake and is taken from the Puntledge River and delivered to approximately 45,000 residents. Those areas affected by the boil water notice were the City of Courtenay, the Town of Comox, and the Comox Valley, Arden, Marsden/Camco, Greaves Crescent, and England Road water local service areas.

Provincial guidelines recommend Comox Valley water system users take the following actions when a boil water notice has been lifted:

  • Run cold-water faucets and drinking fountains for one minute before using the water.
  • Drain and flush all ice-making machines in your refrigerator.
  • Run water softeners through a regeneration cycle.
  • Drain and refill hot water tanks set below 45 C (normal setting is 60 C).
  • Change any pre-treatment filters (under sink style and refrigerator water filters, carbon block, activated carbon, sediment filters, etc.).

For up-to-date information and resources on boil water notices visit and

To register for text message or voice mail notifications about future boil water notices and other emergency notifications visit: Remember to choose both the community in which you live and the Comox Valley Water Supply System (boil water) notification lists. No access to a computer? You can also register by calling 250-334-6057.

The Comox Valley Regional District is a federation of three electoral areas and three municipalities providing sustainable services for residents and visitors to the area. The members of the regional district work collaboratively on services for the benefit of the diverse urban and rural areas of the Comox Valley.