Municipal bylaws help everyone enjoy our community. They set basic rules for property maintenance and activities that affect others.
In Courtenay, bylaw enforcement is complaint-based. Bylaw Enforcement officers respond to concerns from residents and businesses.
Our goal is to achieve voluntary compliance through education. If that’s not possible, officers may issue a ticket or take legal action.
Contact Bylaw Enforcement
Bylaw Enforcement officers work seven days a week:
- Monday to Sunday (seven days a week): 8 a.m. to 5:45 p.m.
To report a concern or ask a question, you can:
- fill out the bylaw complaint form
- email bylaw@courtenay.ca
- call 250-334-4441 (ext. 5)
We do not respond to anonymous complaints.
Bylaw enforcement policy
- Download the bylaw enforcement policy [PDF/22KB]