The City of Courtenay is committed to enhancing accessibility within the community. We aim for inclusivity in community facilities, infrastructure, and recreation programs, catering to individuals of all ages and abilities.

At the City we strive to:

  • Welcome people of all abilities to our parks and public spaces, including recreation, and other community facilities.
  • Create and periodically update community plans and regulations that positively impact neighbourhoods and the delivery of City services, including facilities, recreation programs, parks and infrastructure.
  • Support the development and supply of adequate and affordable housing which either meets, or can readily be adapted to meet, the needs of people with disabilities.
  • Design and build a street network and pedestrian infrastructure that is accessible to individuals of varying ages and abilities, with the needs of all users in mind.
  • Provide access to local transit through sidewalk connections, passenger landing pads, and other bus stop facilities for people of all abilities.
  • Improve city communication channels to ensure accessibility and inclusivity for all residents.

Enhancing Accessibility

As of September 1, 2023, municipalities are listed as prescribed organizations in the Accessible British Columbia Act, which mandates them to create an Accessibility Committee, formulate an Accessibility Plan, and facilitate public input.

In the Comox Valley, the local municipalities – the City of Courtenay, Town of Comox, Village of Cumberland and the Comox Valley Regional District (CVRD) – collaborated to establish a formal relationship with the Comox Valley Accessibility Committee (CVAC). The CVAC will offer guidance and assistance in developing the Accessibility Framework, and supporting the implementation of individual Accessibility Action Plans for local governments as required.

Within this collective regional framework, each participating local government will have the opportunity to create individual action plans aimed at reducing or eliminating access barriers.

Comox Valley Local Governments Accessibility Framework

Accessibility Questions or Feedback

If you have questions or comments on the Accessibility Framework, please fill out our Accessibility Feedback Form.

Alternate ways to provide feedback include:

  1. Email to 
  2. Mail to: Corporate Officer, 830 Cliffe Ave, Courtenay, BC, V9N 2J7
  3. To request a different way to provide feedback, please contact the City by email, mail, or call 250-334-4441 ext. 7225 and we will work with you to accommodate your preferred way to submit feedback.

For questions about this form, please email 

Become familiar with the Accessible British Columbia Act intended to make BC more inclusive for people with disabilities. Read the plain language summary of the act.