For water shut-off requests, please call 250-338-1525.
We require your name, address and phone number. Please allow 48 hours’ notice so that we may schedule our staff accordingly.
There is no charge for the shut off, which must take place during regular working hours, 7:30 am - 4:00 pm, Monday - Friday. We will arrive to turn the water off. The homeowner or the plumber can call 250-338-1525 when they are ready to have the water turned back on.
Please note: Public Works telephone is generally not answered between noon and 12:30 pm.
If it is an emergency (i.e. a water line break), we will attend immediately. After hours emergency number: 250-334-2947.