Competition Number: 21064

Job Title: Receptionist/Clerk


Employment Type: Casual - On Call

Salary: $27.65 - $31.98

Posted Date: October 22, 2021, 12:00 am

Closing Date: December 31, 2021, 11:45 pm

Last Modified: December 6, 2021, 4:27 pm

Posting: Open

Status: Screening


The City of Courtenay is an innovative, vibrant and growing City that works together to provide opportunities and excellent services making our community a great place to live, work and do business.  The City of Courtenay is proud to be a leader in Sound Municipal Asset Management practices.  The City fosters a positive work environment for everyone on our team. Our organization's culture is demonstrated by our  Corporate Mission and Core Values

The City of Courtenay invites applications for casual Receptionist/Clerk positions.  We are actively in search of enthusiastic professionals that are customer service oriented, resourceful, tech-savvy, and possess excellent communication skills to assist our staff teams and departments.

The preferred candidates will have a flexible schedule and attitude which allows them to commit to variable work placements.  These positions are required on an on-call, temporary basis to cover for illness, vacation and to assist with special projects and assignments.  These positions also provide you with training, opportunities to work in a variety of fantastic and inclusive environments, and to gain valuable experiences.

Responsibilities vary significantly based on assignment and department, and may include:

  • Providing a high level of customer service to internal and external contacts via email, over the phone and in person
  • Providing a broad range of administrative support including:  creating, editing, and formatting documents; drafting and processing correspondence; conducting basis research and data entry
  • Scheduling and maintaining calendars using Microsoft Outlook
  • Preparing and maintaining various manual and computer-based records, reports, purchase orders, invoices, receipts, forms and files
  • Operating office equipment and computer hardware and software programs
  • Other duties as required by the specific assignment
  • This posting does not list all the duties of the positions, nor does it fully detail the required skills, knowledge and abilities, licenses and certificates required of candidates

Minimum qualifications:

  • Grade 12 or equivalent education
  • 1 year administrative office/business technology certificate or related discipline from a recognized educational institution, OR equivalent combination of education and experience
  • Sound (3 years) experience in reception, telephone and cash handling
  • Strong customer service, interpersonal, organizational, communication, time management, computer (Microsoft Office) and keyboarding skills.
  • Ability to accurately process and reconcile cash
  • Ability to deal with the public in a courteous and tactful manner
  • Ability to work well as a member of a team and work independently
  • Ability to multi-task and cope effectively with deadlines
  • Ability to adapt quickly to different departments
  • The successful candidates will be required to supply an acceptable police information check and a copy of their credentials

This is a union position and is subject to the terms and conditions outlined in the current collective agreement between the City and CUPE Local 556.  This is a casual on-call position involving shifts during regular business hours. The hourly wage rate will be dependent on the job placement.  

Applications should include your resume outlining how you meet the qualifications, and a covering letter marked “Application – On-Call Receptionist Clerk”.  To submit your application, click on the “Apply” button below.

We sincerely thank all applicants; however, only those short-listed for interviews will be contacted.

Competition Number 21064


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