Engagement Framework
Start: Spring 2024
End: Early 2025
Last Updated: May 14, 2025
The City of Courtenay's Engagement Framework aims to enhance resident participation in City decision-making by removing barriers, improving engagement practices, and providing opportunities for involvement that truly resonate with our community, ensuring all voices are heard and represented.
Project background
The City gathered feedback from the community in fall 2024 to identify the barriers that are holding people back from participating in engagement opportunities, like inconvenient event scheduling, lack of awareness, transportation and childcare needs, or simply a lack of trust in the process. A public survey asked for input on ways the City could make engagement opportunities more accessible.
The City has also directly engaged with organizations that serve underrepresented individuals or groups who may face greater barriers to engagement, to identify challenges and potential opportunities.
The Engagement Framework was adopted by Council in April 2025.
Recommendations through the Engagement Framework will be implemented over time as resources allow.
Council reports and presentations
Current