Aquatic Survey Results


The community survey gathered responses from February 22, 2022 to March 25, 2022. A facility user group survey gathered responses between February 28, 2022 to April 5, 2022 and was followed up by community interest group workshops.

Below is a summary of participation in the public engagement work.

  • Coded Access Survey: 1,239 responses/34,286 sent out directly by mail
  • Open Survey: 402 responses
  • Facility Rental User Group Survey: 6 responding groups
  • Community Interest Group meetings: 23 organizations

Below is a summary of the feedback received through the public engagement process as outlined in the Comox Valley Aquatic Needs Strategy What We heard Report [PDF - 5 MB]:

Aquatics facilities are well used and valued by people and organizations.

  • It is important to take measures to ensure all members of the community can use the pools. This includes:
  • facility schedules;
  • public transportation to the facilities;
  • admission costs;
  • accessibility; and
  • inclusivity.

• Offering improved aquatic accessibility and inclusive programming is very important to meet a variety of needs, including:

  • fitness;
  • socialization;
  • therapy and rehabilitation;
  • training and competition; and
  • lessons/skill development.

• Important facility amenities include the following:

  • Dedicated lanes for swimming and competition;
  • Hot tub;
  • Therapy/warm water pool;
  • Shallow end/beach entry;
  • Aquatic play features and water slides;
  • Viewing area; and
  • Group storage

• While there are high levels of satisfaction with the aquatics facilities, the Comox Valley Aquatic Centre receives the highest levels of satisfaction (83% of respondents).
• While some people express dissatisfaction with the Courtenay and District Outdoor Pool (47% of the respondents) for areas concerning condition, accessibility and features of community pools, it also has some very ardent supporters saying an outdoor pool is necessary for the Comox Valley.