During the holiday season, some City facilities will be closed, but our essential emergency services will continue to operate seamlessly, ensuring the safety and well-being of our community throughout the festive period.
City Hall holiday hours:
During the upcoming holiday closure, City Hall will be physically closed for certain days. But rest assured, our online services will remain accessible for your convenience.
City Hall will be closed to public access during the following dates and times:
- December 24, 2025: closing at noon.
- December 25, 2025: closed.
- December 26, 2025: closed.
- December 31, 2025: closing at 3 p.m.
- January 1, 2026: closed.
City Hall will be open to the public on December 29 and 30 during normal hours.
Online services available:
The City offers a number of online services, including:
- Collection zones and schedule: sign up for updates and reminders for curbside collection.
- Report non-urgent items using the request a service form for:
- Vandalism on Public Property
- Garbage and Recycling Pick up
- Potholes/Road Maintenance
- Sidewalks/Pathways
- Street lights and Signal
- Trees
- Underground utilities
- Bylaw violation? Submit an online bylaw complaint form with the specifics, including your address.
- You can make bill payments online. A reminder that December 31 is an important tax deadline if you haven’t already paid your 2025 property tax or claimed a home owner grant.
Building inspections:
No inspections the week of December 25 – January 1. Inspections may be booked again as of January 2, 2026.
Courtenay Recreation holiday hours
The Lewis Centre, Florence Filberg Centre and The LINC Youth Centre are open regular hours over the holidays except for the following dates:
- Christmas Eve Wednesday, December 24 - Closed at 12:00 pm
- Christmas Day Thursday, December 25 - Closed
- Boxing Day Friday, December 26 - Closed
- New Year’s Eve Wednesday, December 31 - Closed at 3:00 pm
- New Year’s Day Thursday, January 1 - Closed
For updates and schedule changes, visit www.courtenay.ca/rec or call Courtenay Recreation at 250-338-5371 or 250-338-1000.
Operational services holiday hours:
- Christmas Eve Wednesday, December 24 - Open
- Christmas Day Thursday, December 25 - Closed
- Boxing Day Friday, December 26 - Closed
- Regular Office Operations December 27, 30, 31 – Open
- New Year’s Eve Wednesday, December 31 - Closed at 3:00 pm
- New Year’s Day Thursday, January 1 - Closed
Fire and other emergency services:
- The Courtenay Volunteer Fire Department will be on-call for emergency services. Call 9-1-1.
- For sewer, water, drainage, or road emergencies, call the Operational Services After-Hours Line at 250-338-1525.
We thank the community for their patience and wish all a safe and happy holiday season.