Accessibility

The City of Courtenay is committed to creating a connected, accessible and inclusive community.

Courtenay’s first Accessibility Plan has now been adopted. The plan identifies actions to help remove and prevent barriers in City programs, services, facilities, public spaces and information.

Download the City of Courtenay Accessibility Plan [PDF/5.4MB]

Thank you to everyone who shared feedback through the Accessibility Survey. Community input helped identify barriers and guide actions in the plan.

At the City we strive to:

  • Welcome people of all abilities to our parks, public spaces, recreation facilities and other community facilities.
  • Update community plans and regulations to support accessible neighbourhoods and City services.
  • Support affordable housing that meets, or can be adapted to meet, the needs of people with disabilities.
  • Design streets and pedestrian infrastructure with the needs of all users in mind.
  • Support access to local transit through sidewalk connections, passenger landing pads and other bus stop facilities.
  • Improve City communication channels to support accessibility and inclusion.

Enhancing accessibility

As of September 1, 2023, municipalities are prescribed organizations under the Accessible British Columbia Act. The Act requires municipalities to create an accessibility committee, develop an accessibility plan and provide a way for the public to share feedback.

In the Comox Valley, the City of Courtenay, Town of Comox, Village of Cumberland and Comox Valley Regional District work with the Comox Valley Accessibility Committee. This regional collaboration supports the Comox Valley Local Governments Accessibility Framework and helps local governments identify, remove and prevent accessibility barriers.

Comox Valley local governments accessibility framework

Accessibility questions or feedback

If you have questions or comments on the Accessibility Framework, please fill out our accessibility feedback form.

You can also contact us by:

  1. Email: accessibility@courtenay.ca 
  2. Mail: Corporate Officer, 830 Cliffe Ave, Courtenay, BC, V9N 2J7
  3. Phone: 250-334-4441 ext. 7225 

We will work with you to accommodate your preferred way to submit feedback.

Learn more about the Accessible British Columbia Act on the Government of B.C. website.

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