Credit Card Payment

Credit card payment is available for select services. USING THIS SERVICE WILL RESULT IN AN ADDITIONAL SERVICE FEE TO THE CUSTOMER.

Pay with credit card (additional service fees will be applied)  

  

Property Taxes

You will be asked for your ROLL NUMBER (8-digit roll/account number found on your tax notice or look up your property on the BC Assessment website - see sample below)

Cemetery

If you would like to explore options to pay for cemetery services online by credit card, contact info@courtenay.ca or 250-334-4441.

Dog Licence

With your payment information, include your dog’s name, breed, colour, and gender. For first-time licencing, attach proof of spay/neuter status from your veterinarian. 

If you are a resident of the Comox Valley Regional District (CVRD) in one of the following three electoral areas (Electoral Area A - Denman/Hornby Islands, Electoral Area B - Lazo North or Electoral Area C - Black Creek) you can find information on how to licence your dog though the Comox Valley Regional District.

Business Licence

In order to make a payment for your business licence, include the 5-DIGIT ACCOUNT NUMBER. 

If you are applying for a new business licence, please see our Business Applications and Licences page for more information. Get the 2021 Business Licence Application form here. For more information contact businesslicence@courtenay.ca . 

Extra Garbage Pick Up Stickers

If you would like to explore options to pay for extra garbage stickers online by credit card, contact info@courtenay.ca or 250-334-4441.

Accounts Receivable

In order to make a payment for an Accounts Receivable invoice, include the ACCOUNT NUMBER and INVOICE NUMBER. If you have questions about an A/R invoice contact finance@courtenay.ca

Utilities

In order to pay your utility bill using OptionPay, you need the UTILITY ACCOUNT NUMBER. This can be found on your utility bill.  If you have questions about your water utility invoice, contact finance@courtenay.ca 

Building, Planning and Subdivision

If you would like to explore options to pay for a Building, Planning or Subdivsion contact building@courtenay.ca or planning@courtenay.ca  

Permits (Lawn Sprinkling ONLY)

If you would like to explore options to pay for a lawn sprinkling permit contact info@courtenay.ca or 250-334-4441. 

Please note that the City of Courtenay takes no responsibility for, and accepts no liability, in the event of security breaches, technical difficulties, or other issues that may arise from your use of OptionPay. All users accept responsibility for their use of this service and do so at their own risk.