Credit Card Payment

Credit card payment is available for select services. USING THIS SERVICE WILL RESULT IN AN ADDITIONAL SERVICE FEE TO THE CUSTOMER.

Pay with credit card (additional service fees will be applied)  


Property Taxes

You will be asked for your ROLL NUMBER (8-digit roll/account number found on your tax notice or look up your property on the BC Assessment website - see sample below)


If you would like to explore options to pay for cemetery services online by credit card, contact or 250-334-4441.

Business Licence

In order to make a payment for your business licence, include the 5-DIGIT ACCOUNT NUMBER. 

If you are applying for a new business licence, please see our Business Applications and Licences page for more information. Get the 2021 Business Licence Application form here. For more information contact .

Accounts Receivable

In order to make a payment for an Accounts Receivable invoice, include the ACCOUNT NUMBER and INVOICE NUMBER. If you have questions about an A/R invoice contact


In order to pay your utility bill using OptionPay, you need the UTILITY ACCOUNT NUMBER. This can be found on your utility bill.  If you have questions about your water utility invoice, contact 

Building, Planning and Subdivision

If you would like to explore options to pay for a Building, Planning or Subdivsion contact or  


If you would like to explore options to pay for a permit contact or 250-334-4441. 

Please note that the City of Courtenay takes no responsibility for, and accepts no liability, in the event of security breaches, technical difficulties, or other issues that may arise from your use of OptionPay. All users accept responsibility for their use of this service and do so at their own risk.